Data Collection & Use
At Celestial Merchants, safeguarding your privacy is one of our highest priorities. We value the trust you place in us, which is why we will never sell, rent, or trade your personal information to any third party. We only collect identifying data when you voluntarily share it with us, and we maintain strict security measures to keep it protected.
To provide you with the best possible service, we collect information in a few specific ways:
- Order Processing: When you make a purchase, we require your name, email, mailing address, and secure payment details (such as credit card information). This allows us to accurately fulfill your order and keep you updated on its shipping status.
- Contests & Promotions: If you choose to enter one of our giveaways, we may ask for basic contact details to successfully manage the event and notify the winners.
- Surveys & Feedback: Occasionally, we invite customers to participate in online surveys to help us improve. These may ask for contact information and general demographic details, such as your postal code or shopping preferences.
Your Communication Preferences
We use the information you share to elevate your shopping experience, support our relationship with you, and occasionally notify you of important website updates or special offers we think you will love. However, you remain entirely in control. You can easily opt out of our marketing communications at any time.
How We Use Cookies
To ensure our online store functions smoothly, our shopping cart utilizes a standard browser feature known as a "cookie." Cookies are simply small data files stored temporarily on your device's hard drive.
Here is what you need to know about how we use them:
- Functionality over Tracking: Our cookies only store a unique, randomized number and an expiration time so our website can remember what you have placed in your cart.
- Complete Anonymity: A cookie identifies your web browser to our servers, not you. By themselves, cookies cannot reveal your individual identity. We do not use permanent cookies to track your browsing activity across different sessions, nor do we build personalized profiles of our visitors. Unless you specifically provide us with your information elsewhere on the site, you remain completely anonymous.
- Managing Your Settings: Most web browsers are set up to accept cookies automatically, but you can usually modify your settings to decline them. Please keep in mind that you must have cookies enabled to use the Shopping Cart feature and complete a purchase on our website.
Need Assistance?
If you have any questions or concerns about our privacy practices, we are always here to help.
- Email: info@celestialmerchants.com
- Phone: 825-771-1999