Celestial Merchants - Legal Statement
Website Terms of Use & Policies
Welcome to Celestial Merchants. By accessing and using www.celestialmerchants.com, you agree to comply with the terms and conditions outlined below. This website is owned and operated by Celestial Merchants Ltd., headquartered at 9622 42 Ave NW, Unit #313, Edmonton, AB T6E 5Y4. We reserve the right to update or modify these terms at any time, and your continued use of the site signifies your acceptance of any changes.
General Terms & Conditions
Intellectual Property
All content on this website including images, illustrations, audio, video, and promotional materials is protected by intellectual property rights owned and controlled by Celestial Merchants. You are welcome to use this material for personal, non-commercial purposes. However, unauthorized copying, downloading, reproduction, or distribution of our content across other websites or networks is strictly prohibited without our prior written consent.
Trademarks & Logos The trademarks, logos, and service marks displayed on our site are registered and unregistered marks belonging to Celestial Merchants. Using these marks without explicit written permission is strictly prohibited and constitutes a violation of our intellectual property rights.
Site Usage & International Access Our website is operated from Canada. We make no claims that our materials are appropriate or available for use outside of the country. If you choose to access our site from an international location, you do so on your own initiative and are responsible for complying with your local laws. For any inquiries, you can reach us at 825-771-1999, email us at info@celestialmerchants.com or via mail at our Edmonton headquarters.
User Feedback & Submissions We love hearing from our customers! However, please be aware that any ideas, feedback, suggestions, or other materials you submit to us legally become the property of Celestial Merchants. We reserve the right to use, publish, or share these submissions for promotional or advertising purposes in any media, forever, without compensation to you. For this reason, we kindly ask that you do not send us original creative work, such as artwork, stories, or product pitches.
Community Conduct While we may offer community spaces like chat rooms or comment boards, we are not responsible for user-generated content. By participating, you agree not to post anything that is defamatory, obscene, threatening, discriminatory, or legally infringing. You also agree not to upload viruses, solicit funds, or use our platform for unauthorized advertising. While we are not obligated to monitor these spaces, we reserve the right to remove any content we deem objectionable and will comply with legal requests for information when necessary.
Indemnification By using this site, you agree to protect, indemnify, and hold harmless Celestial Merchants, our employees, directors, and affiliates from any third-party claims, liabilities, or expenses (including reasonable legal fees) that arise from your breach of these Terms and Conditions.
Third-Party Links For your convenience, we may provide links to external websites. We do not control these third-party sites and are not responsible for their content. Providing a link does not imply that we endorse the website, its operators, or its products.
Disclaimers & Limitations
Limitation of Liability Celestial Merchants, along with its affiliates, related organizations, and content suppliers, shall bear no liability or responsibility to any individual or entity for any losses, damages, injuries, claims, or other causes of action of any nature. This blanket protection covers all direct, indirect, actual, consequential, punitive, special, or other damages arising from the opinions or information hosted on the Celestial Merchants website, or from your utilization of—or inability to utilize—the site's materials. You explicitly acknowledge and agree that Celestial Merchants cannot be held liable for any unlawful, offensive, or defamatory actions committed by any user. Should you find yourself dissatisfied with the Celestial Merchants website, its hosted materials, or any of these terms and conditions, your singular and exclusive remedy is to completely cease your use of the platform.
Disclaimer All content provided on the Celestial Merchants website is delivered strictly on an "as is" basis, completely free of any explicit or implicit guarantees. To the maximum extent allowed by governing law, Celestial Merchants rejects all warranties, whether expressed or implied. This includes, but is not restricted to, implied warranties regarding merchantability and suitability for a specific purpose concerning the Celestial Merchants platform and any external sites linked to it. Celestial Merchants offers no guarantees that the site's functions, information, or embedded links will satisfy your specific needs, nor that the content is appropriate for any designated purpose. Furthermore, there is no promise that the operations of the Celestial Merchants network will run without interruption or errors, that operational flaws will be fixed, or that the hosting servers and websites are secure from viruses, worms, or other malicious elements. Celestial Merchants makes no representations or assurances regarding the correctness, reliability, or accuracy of the results obtained from using the site's materials. As a user, you assume total financial responsibility for all required servicing, corrections, or repairs.
Termination This document constitutes a binding agreement that remains active until Celestial Merchants chooses to dissolve it, an action it may take at any given time without prior warning. If, in its sole judgment, Celestial Merchants determines that you have violated any of these terms and conditions, your authorization to use the site may be revoked instantly and without notice. Following termination, you will immediately lose access to the site's chat rooms, bulletin boards, and other integrated features. However, the obligations placed upon you regarding any copied or downloaded materials, as well as the disclaimers and liability limitations detailed in this document, will permanently survive the cancellation of this agreement. These terms and conditions embody the complete understanding and entire agreement between you and Celestial Merchants concerning your usage of this platform.
Governing Law The interpretation and governance of this contract shall be dictated exclusively by the laws of the Province of Alberta, entirely disregarding any conflict of law principles. By agreeing to these terms, you consent to file any legal actions or claims involving Celestial Merchants solely within the provincial courts of Alberta. In the event that any specific clause within this agreement is deemed unlawful, void, or legally unenforceable for any reason, that particular clause will be severed from the broader contract, guaranteeing that the validity and legal weight of all remaining provisions stay completely intact.
No Solicitation No material or text found on this website should be interpreted as an official offer, enticement, or solicitation to purchase or sell goods or services beyond the borders of North America.
Compliance with Laws By utilizing this website, you legally commit to ensuring your actions do not breach any relevant local, national, or international legislation, including any mandatory regulations carrying the weight of law. It is recognized that certain jurisdictions may legally restrict how their residents utilize the Internet. Additionally, you strictly agree to refrain from impersonating any other individual or entity while navigating the platform or when dispatching emails to any contact addresses hosted on the website.
Store Policies & Purchasing Terms
Payment All orders must include complete shipping details and active Visa or Mastercard information. Institutional customers may be eligible for credit; please contact us via email or phone to request an application. Overdue accounts will incur a 1.5% monthly interest charge (18% annually) on past-due amounts.
Pricing All prices listed online are in Canadian Dollars (CAD) and are subject to change due to factors beyond our control, such as producer price hikes, foreign exchange fluctuations, or shipping and fuel surcharges. If the price of an item or its shipping changes after you order, we will notify you for confirmation before dispatching your items. While we strive for absolute accuracy, we are not responsible for typographical errors and will correct pricing mistakes as quickly as possible.
Satisfaction Guarantee Your satisfaction is our priority. If you are not completely happy with a product you receive, we gladly accept returns. Please do not hesitate to complain, we actively listen to our customers and use your feedback to improve our services for everyone. Please refer to “Returns” section on our website to know more.
Taxes Displayed prices do not include federal, provincial, or state taxes. Applicable taxes (including GST) will be calculated and added to your final invoice. If your institution is tax-exempt, please provide an exemption certificate via email with each order.
Warranties Our products are covered for structural damage under normal use. Please note that this warranty does not cover cosmetic wear or damage to the finish of an item. Proof of purchase is required for all warranty claims.
Copyright & Liability Notice Copyright © 2025 Celestial Merchants Ltd. All rights reserved. Please note: Photographs on our website are for illustrative purposes and may not always depict the proper use of equipment or materials. Celestial Merchants will not be held responsible for the misuse of any products.